Customer balance exceeds the credit limit

Customer balance exceeds the credit limit

Product version:  6.5 update 6 patch 2

 

: The customer has  a credit limit of  67 479.66 and an Order Balance of 3 280.00. The balance of the credit limit is -67 479.66 and yet POS still giving an error that the customer balance

exceeds credit limit.

​

  

 

Proposed solution:   Set the credit limit according to your requirement.

 



 

 

Steps to follow:- Please follow the below steps for this:

1.In management console >> Go to Operations > Business Partner > Customer.

2. Select the customer for which you want to make on-account payment.

3.In customer select the account detail and set the credit limit according to your requirement.


                  

 

 

 

Constraints/scenarios : 

 



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