Connection manager - If Used IP Address it does not work.

Connection manager - If Used IP Address it does not work.

Problem statementIf the connection manager is configured using the server name, it works.
but if the connection manager is configured with the IP Address, it does not work.

Possible Cause: There is a possibility that the Firewall might be creating a block causing the issue.


Resolution/Work Around:  

> To rule out the possibility of firewall block, On each server, you need to open the following ports in the Firewall:

1433 for SQL Server

8642 for the APIs

30000 for SAP Business One

27000,27001 for iVend Licenses.

> In addition to the above, If Firewall is Not creating a block then follow the below steps:

- SQL Server configuration manager > SQL server network configuration > protocol for SQLEXPRESS > TCPIP (right click and enable).

- Restart SQL services.

 

 

 

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