Check the voided items from the POS

Check the voided items from the POS

Product Version:

iVend 6.6 with SAPB1 9.2


Problem statement:

How to check the voided items from the POS?


Symptoms:

Users make one voided transaction on iVend POS and need to check on the POS screen as well.


Resolution/Work Around:

  • iVend POS doesn't show the Voided Sales or Voided items and Users can check the same information on iVend MC Standard Report "Void Sales" . It displays the detailed information on Store MC Report.

  • iVend Admin users can provide the permission to view this report.


Recommendations/Suggestion:

​ Users can customize the report using iVend MC Report Designer as per customer requirement if the customer requires some other fields or format of the report.


    • Related Articles

    • Scan Sequence Resolution

      iVend POS – Barcode Scan Sequence Resolution Order The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods ...

    • Require to make the inventory as Zero for particular store

      Environment: iVend 6.6 with SAP B1 10 Problem statement: Require to make the inventory as Zero for particular store. Symptoms: products Inventory show in negative and some are in positive numbers. Resolution/Work Around: There is need to check if SAP ...

    • Bonus Buy Not Apply For second Product in POS Transaction

      Environment: iVend 6.6 7989 Problem Statement: Bonus Buy not applied on second product in one POS Transaction Symptoms: Need to check Bonus Buy Configuration, "Can Repeat in Transaction" Check box is enabled or not ? Resolution/Workaround: Enable ...

    • POINTS TO CHECK POS PERFORMANCE

      Checkpoints There are below check points on POS Performance : 1.Collect the data from Customer in a word document. ( Refer the attached file) 2.CHECK SYSTEM RAM SIZE : Check POS System RAM This should be as Per Ivend Hardware Guide (Take Screenshot ...

    • Sales Order delivery and deposit check

      Sales Order delivery and deposit check When the customer decides to pay the amount of the Sales Order in phases, configure the Management Console Enterprise Module by unchecking the “Collect Entire Sales Order Amount in Advance” box. This enables the ...