Change cash Customer Name in a transaction
Environment:
iVend 6.6
Problem Statement:
Change Cash Customer Name at POS during transaction
Symptoms:
The POS user Changes the default Cash customer name to a temporary one using the F4(Sale Edit) button but upon completing the sale, the temporary customer name changes back to the default one.
1. A sale is made at the POS with the CASH CUSTOMER default assigned to the store in the SALE screen:
2. The POS operator goes to F4 function (SALE EDIT) and changes the Customer Name to a temporary one:
3. The operator changes the name for a temporary one and then press OK:
4. After that, the new temporary name for CASH CUSTOMER doen't changes and it remains the same as before:
Resolution/Work Around:
System is working as designed. Cash customer names cannot be changed during a transaction.
After transaction is completed, the receipt prints the fixed name for default cash customer and the temporary name gets lost:
Related Articles
Remove Customer Master which has transaction and also remove those customer which has no transaction
Environment: Ivend 6.6 Problem statement: Need to Remove Customer Master which has transaction and also need to remove those customers which has no transaction details. Resolution/Work Around: 1. Remove customer master which has no transaction ...Unable to complete sale transaction in POS if customer paid over payment in Cash.
****************************INTERNAL ARTICLE**************************** Environment: 6.6 Problem Statement: Unable to complete sale transaction in POS if customer paid over payment in Cash. Solution : If the change amount due to the customer at the ...Transaction Roll-up for register customer by use parameter Use Store Cash Customer For Rollup
Environment 6.6 integrated with SAP Problem Statement Sales transaction for non Cash Customer were rolled up together with Cash Customer. Customer want consolidated only for cash customer and register customer will be integrated individually. ...POS - Transaction mode change event
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS.The addon framework allows deployment of ...POS - Transaction mode change event
Introduction: iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...