Cannot access to the POS

Cannot access to the POS

Environment:

6.5 update 6 

Problem Statement :-

We found a issue while we try to logging into POS, we tried to logging with two different users but the result is the same for both.
 -We tried to change password for both users.
 -We tried to unlock and lock again the "Allow to unlock POS" check in both users.

Proposed solution :-

Please check the transaction entry check box in employee set-up form users( users who are login to the POS)

    • Related Articles

    • iVend POS access on iVend Cloud

      Environment: iVend 6.6 Cloud with ERP Problem statement: Customer is using a Linux dedicated machine and wants to access iVend MC/POS ( all iVend applications) on a Web browser i.e. iVend Cloud from their Linux based machine. So they will not require ...

    • Scan Sequence Resolution

      iVend POS – Barcode Scan Sequence Resolution Order The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods ...

    • iVend Patch not getting updated at POS

      Environment: iVend 6.6 Patch 7915 Problem Description: Patches in HO and the POS indicates that it has already been updated but in POS it stays in a cycle asking for an update and does not allow it to be done. Scenario: None Solution: 1) At POS the ...

    • iVend POS Error Cannot access a disposed object. object name: 'CompleteSaleView'

      Product version: iVend 6.6 Problem Statement: INC0015471 At the time of insert the amount on payment screen below error message was appear. Cannot access a disposed object object name: 'CompleteSaleView'. Proposed Solution: Suggested to apply latest ...

    • Bonus Buy Not Apply For second Product in POS Transaction

      Environment: iVend 6.6 7989 Problem Statement: Bonus Buy not applied on second product in one POS Transaction Symptoms: Need to check Bonus Buy Configuration, "Can Repeat in Transaction" Check box is enabled or not ? Resolution/Workaround: Enable ...