After iVend 6.6 - Upgrade - Card Payment (Plutos) Log file not available.

After iVend 6.6 - Upgrade - Card Payment (Plutos) Log file not available.

Environment: 

iVend 6.6

Short Description:  

After iVend 6.6 - Upgrade - Card Payment (Plutos) Log file not available.

Product Issue:  

In iVend 6.5.1 version - When we use the Card Payment (Plutos) tender type, it will generate the Log file of Card payment in the below Path-
C:\\users\POS509\AppDataa\Local\Citixys\CXSRetail
Now, after upgrade 6.6 version - The Card Payment log file not available in the above specified Path.

Resolution/Work Around:

Find the attachment and paste the Dll file (CXS.Payments.Plutus.dll) in POS machine in your PointOfSale Folder.
Follow these Steps-
1-Kindly take backup of your PointOfSale Folder.
2- Unzip attachment(DLL.rar).
3- Copy this CXS.Payments.Plutus.dll file.
4- Paste it in below Location-
C:\Program Files (x86)\CitiXsys\iVend Retail\PointOfSale

Recommendations /Suggestion:

Not Applicable

    • Related Articles

    • General Settings in SAP Business One

      Introduction The iVend Add-on helps in setting up some configurations required for integrating iVend with SAP Business One. The following sections of this document capture the functionality of the new screens created and new fields added to the SAP ...
    • Datacap Payment Processor iVend Configuration

      Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...
    • Datacap Payment Processor iVend Configuration

      Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...
    • Error Payment Processor :UNAUTH TRANS Please swipe card again or try another card.

      Problem Statement The Terminal ID field in the POS setup screen is blank. Environment iVend 6.6 7989 with SAP B1 Symptoms Error Payment Processor: UNAUTH TRANS Please swipe card again or try another card. The error message found in POS log "Terminal ...
    • Upgrade iVend version from 6.5 to 6.6

      Environment: 6.5.X Statement : Is there any guide to show how to upgrade the iVend version from 6.5 to 6.6, step by step? Resolution: iVend 6.6 is a quantum jump with various new technologies such as Quartz, Signal R, GZip MS IIS, SQL Servers, etc. ...