Accumulation of the total transactions in Loyalty Points

Accumulation of the total transactions in Loyalty Points

Query:

Do we have this feature that it will accumulate the total of the amount transactions and if it reaches the criteria  amount then that's the time he will gonna earn points?  
If yes, How will this looks like in the system? how is the recording of the accumulation of the total amount of the transactions recorded? 

Environment: 

iVend Version 6.6

Resolution / Workaround:

We have checked the feasibility of below given scenario and found that following configurations must be set up in order to achieve the desired outcome.
1. On Loyalty Setup, "Award Criteria" should be set to Cumulative Basis only.
2. The "Points Allocation Mechanism" on the Loyalty Setup should be set to Floor only.
3. Running of Scheduler Service is mandatory for working Cumulative Loyalty program.

However, the current system does not allow for the awarding of points based on a percentage; instead, points can only be awarded based on points/currency.

Since this feature is working fine on iVend Retail 6.6 Patch 8567 hence, customer needs to upgrade the patch to work it properly.



    • Related Articles

    • Multiple SMS for single Loyalty Transactions

      Environment : iVend Version 6.6 with SAPB1 9.2 Problem Statement: Multiple SMS for single Loyalty Transactions Symptoms : Multiple SMS for single Loyalty Transactions Resolution/Work Around : Due to SMS gateway ,not returning the success message, the ...

    • Loyalty - Award and Redeem Points

      Loyalty – Award and Redeem Loyalty Points at the POS iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly ...

    • Loyalty Points are Not Awarding

      Problem statement Loyalty Points are not awarding at one store; other stores are awarding points. Environment iVend Retail 6.6 7989 SAP 9.3 PL 06 Symptoms It seems like a configuration issue related with Loyalty functions. Resolution/Work Around: ...

    • Loyalty Redeemable Points in POS

      Environment : iVend 6.6 Patch 7454. Problem Description : Loyalty Redeemable Points in POS. Scenario : Client is using the default configured Loyalty in demo-stack. We used a customer registered as a loyalty to perform transactions in POS to get the ...

    • Loyalty Plan

      Loyalty Plan iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly improve the overall interaction and ...