A customer's transactions coming from iVend have Posting/Document Date and Due Date on the same date

A customer's transactions coming from iVend have Posting/Document Date and Due Date on the same date

Version: 

6.6, not the version-specific

Issue: 

A customer’s transactions coming from iVend have Posting/Document Date and Due Date on the same dates.  Despite Payment Terms set up to be 30 days after Document Date.

Upon testing a document created within SAP, this issue does not show up. This means this issue is limited to documents coming from the iVend.

Please see the below corresponding screenshots:

Below highlighted showing that Posting date and Due dates are the same:



However, the Payment Term is defined for 30 days as per the below screenshot for the Business Partner:



AR Reserve Invoice from iVend, showing that Posting date and Due dates are the same (ie 25/02/2022) which is not as expected:



AR Invoice created from SAP, showing that Posting date is 15/03/2022 and Due date is 14/04/2022 are different (as expected):



Solution:

Go to SAP >> Administration >> System Initialization >> iVend Retail >> Retail Setting >> "Default Payment Terms for Retail" section will be configured with a Payment Term, so this defined payment term will override the payment term defined for the customer in the business partner screen. So to get the payment term defined on the business partner screen to take effect, clear/delete the payment term from the below screen and save it. As shown in the below screenshot for reference:



After that when any transaction will be done in iVend should show the Due date for the Invoice in SAP as per the defined payment term in the business partner screen in SAP.